General
Where can I find/download my products’ manual?
You can view or download our product manuals here. Can’t find the manual you’re looking for? Feel free to request a product manual by emailing customersupport@audiopipe.com and we’ll get that uploaded for you right away!
Where can I find additional technical specifications such as measurements, wattage, etc.?
We suggest you refer to your product manual first. If you can’t find the information you’re looking for, try our Learning Center for more info like wiring diagrams, power cable AWG calculators, or installation guides. If you still can’t find your answer, our Customer and Technical Support crew is ready to help, just give us a call at 1-877-283-4674.
The product I want to purchase is sold out. When will this model be re-stocked?
Due to high demand, some of our popular models sell out from time to time. But don’t worry, models are typically re-stocked quickly. If you would like to be notified when stock is replenished for a specific model just go to the product page and locate the “Email me when available” button in the top right corner of the window and sign up for the notification. You’ll automatically receive an email alerting you when the model is re-stocked and available for purchase. Another option you have is to locate your nearest Audiopipe dealer using our Authorized Dealer Locator and contacting them to see if they have stock of the model you are looking for.
How can I contact Audiopipe?
Didn't find what you were looking for on our FAQ page? No worries, we can still help! Please feel free to contact us via email at customersupport@audiopipe.com , by calling 1-877-238-4674, or by filling out this form.
Order
Do you ship internationally?
Unfortunately, we are not able to ship internationally at the moment and only ship within the contiguous United States.
Our Audiopipe authorized dealers are located all over the world. We suggest using our dealer locator to locate your nearest Audiopipe dealer to see if you can work with them to have our products shipped or picked up.
Additional shipping options may be available via other authorized retailers like Amazon or eBay if purchasing from their platform. Please contact these retailers directly to confirm their policies and options that they might have available to you.
What do I do if I have a problem with my online order?
Not to worry, we take every precaution in our quality assurance and order fulfillment procedures to ensure your order is fulfilled and shipped to you correctly. On the rare occasion that there is an issue with your order, please contact our customer service department so we can figure out the next steps. Please have your order information handy so we can determine the next steps to get this corrected for you.
Can I register a products warranty if I purchased it on Amazon or eBay?
Unfortunately, only brand new products that have been purchased from an authorized Audiopipe dealer or directly from www.audiopipe.com are eligible for warranty.
We stand behind our products and are proud to offer a limited warranty on all new products for one year from the date of purchase when purchased from an authorized Audiopipe dealer.
The warranty does not cover accidental damage, misuse, product neglect, or improper installation. If you damage your product and get it repaired by anyone other than Audiopipe this will also void the warranty. Warranties are not transferable should you decide to sell your product to a third party.
It is our goal to make the warranty process as quick and easy as possible. For customers who purchased directly from Audiopipe’s official website or from an Audiopipe authorized dealer, the process can be started by clicking here.
How do l ship my order back to you?
We are here to assist with returns, so please do not hesitate to contact us.
Unless the product is non-returnable, final sale, or oversized/overweight, we will accept a return of the product for a refund of your purchase price, less shipping charges, as long as the product is returned in its original, unopened condition within 30 days of delivery. Prior to returning products, please contact our Returns Department at 1-877-AUDIOPIPE to obtain an RMA number. No returns will be accepted without a Return Merchandise Authorization number.
For complete details, please refer to our Returns & Refunds policy on the site: return-policy
Feel free to contact support@audiopipe.com if anything's unclear or you'd like help starting a return. We'll guide you through the process. Your support is greatly appreciated!
Dealer
How can I find an Audiopipe authorized dealer near me?
To locate your nearest Audiopipe dealer use our Dealer Locator. Just plug in your city or zip code and you will be able to locate all the Audiopipe dealers in your area.
How can I become an authorized Audiopipe dealer?
We’re always on the lookout for new distributors to join our team and support the sales of our products around the world. If you are interested in becoming part of our distribution network, please fill out this form.
Where can I buy Audiopipe products near me?
Use the Dealer Locator on our website to find the nearest authorized retailer.
Product
Subwoofer
How do l break in my subwoofer?
As a first step, you will want to ensure that the radio settings are flat or at zero. With a properly tuned system, you should never have to use "bass boost" or "loudness". Depending on the model of your radio, you may be able to fine-tune the subwoofer level. You should adjust your system so that it is loud without causing distortion or popping. Take your time to listen carefully to the sound (produced by the subwoofers). When you have determined your optimal level, reduce the settings (gain) by half. For example, if you are at half gain, you should drop it to a quarter gain.
The following setting is your "break in" setting. For the first 24 to 36 hours of actual play time with your new subwoofers, you should maintain these settings. A weekly amount of regular listening to music in a vehicle that is driven on a daily basis is usually sufficient. After the initial 24 to 36 hours, you may return your system to its original settings. Having broken in your subwoofer(s), you are now ready to use them.
NOTE: This is the simplest explanation of only one method for breaking in your new Audiopipe subwoofers. Although there are more involved methods that require specialized tools, this method is a great place to start. If you have any questions regarding methods or other topics, please do not hesitate to contact us.
What is the difference between a Dual 4 ohm voice coil and Dual 2 ohm voice coil?
Voice coils are not superior to one another. It is important to note that the coil configuration determines the impedance (or resistance) an amplifier will experience when it is wired to the subwoofers. For selecting the coil configuration that will work best for your setup, you should take into account the capabilities of your amplifier and the number of subwoofers you will be connecting to it
My subwoofer isn't producing sound — what should I check?
Confirm that the RCA cables and speaker wires are connected securely. Check the amp's gain and crossover settings. Test with another speaker to ensure the output channel is not faulty.
How do I match the right amp with my subwoofer?
Match the RMS power and impedance ratings. For best results, your amplifier's RMS output should be close to your subwoofer's RMS rating per channel.
Why is my subwoofer overheating?
Excessive power or distortion causes heat buildup. Verify impedance, avoid clipping, and ensure adequate airflow around the sub.
What's the ideal break-in time for new subwoofers?
Play at moderate volume for 10–15 hours to allow the suspension to loosen for optimal performance.
Amplifier
How do l tune my amplifier?
We recommend having the gain tuned with a multimeter to ensure the correct power output or an oscilloscope to ensure that the amplifier is not outputting any distortion or clipping to the subwoofers. We recommend between 40-125hz LPF for most of our subwoofers and a subsonic filter set to 25-35hz while Bass EQ is set to 0dB.
What is clipping?
Clipping is a waveform distortion that occurs when an amplifier is overdriven and attempts to deliver a current beyond its maximum capability.
Why does my amp have 2 positive (+) and 2 negative (-) outputs?
Both positive terminals connect to one positive terminal on the amplifier board.
Both negative terminals connect to one negative terminal on the amplifier board
Using this design function, multiple subwoofers can be driven by a single amplifier.
What amplifier should I choose for my speakers?
Choose an amplifier that can output the correct RMS rating for the speakers you have.
It is important to note that all amplifiers have a maximum output power, but RMS refers to the constant power that is delivered to the speaker
Are Audiopipe amplifiers stable below 1 ohm?
Audiopipe amplifiers are not stable below 1 ohm. Running your amplifier below 1 ohm is against manufacturer specifications and can result in the voiding of your warranty.
Does Audiopipe repair amplifiers?
Yes, we are looking forward to taking care of all our customers' repair needs. It is our policy to service Audiopipe's amplifiers whenever possible at our facility. If you require service outside of the warranty period, you may contact Audiopipe for a quote on the repair, so please do not hesitate to contact us.
The amplifier manual defines two terms: "Maximum Musical Consumption" and "Maximum Sinusoidal Consumption." When designing an audio system, which parameter should I use?
- The Maximum Musical Consumption (MAX) refers to the amount of power an amplifier draws during typical music playback, including dynamic peaks, but not continuous tone testing. It provides a more accurate representation of how your amplifier performs under everyday listening conditions.
- The maximum sinusoidal consumption (RMS), on the other hand, represents the continuous power draw when a constant sine wave is used to drive the amplifier. In practice, it is typically higher than what is seen in normal use since it is more of a laboratory measurement.
For system design and power planning, use the Maximum Musical Consumption figure. It gives you a more realistic expectation of how much current your amplifier will demand during actual playback — especially for car or motorcycle audio setups where electrical limits matter.
I heard a noise over the FM station after installing a Class D amplifier in my system. What causes this to happen?
This occurs because any Class D (digital) amplifier has a power supply with high-frequency switching, which can interfere with long-range FM signals. To avoid interference, prioritize local radio stations because their signals are stronger
Another alternative is to mount the digital amplifier independently from the initial vehicle wiring, with the powering cables (positive) taken straight from the battery and a well-shielded RCA (as short as possible) to prevent both resulting in a kind of antenna.
Noise that interferes with the FM signal is common on all class D amplifiers, regardless of manufacturer. Depending on the model, high-frequency switching from the amplifier's power supply leads to the development of more reliable amplifiers with lower consumption and higher power.
Here are a few tips to help you reduce this kind of interruption even further:
- Remove all contact between the amplifier body and the car chassis;
- Lock the power cables and pull them straight from the battery to the low power amplifier (this benefits the FM signal);
- Determine the best location to attach the amp inside the car, and if it's RCA, use the shortest cable possible with high-quality shielding.
- Make good use of the high-performance CD player and antennas. This removes the possibility of FM signal interruption.
- Braiding the output wires to the speakers with the aim of canceling out high frequencies will also help.
Why isn't my amp outputting any sound?
Make sure your speaker wires are properly connected and that the polarity (+/-) is correct. It is important to ensure that your speakers' impedance matches the amp's rated load. Wires that are loose or frayed can also lead to connection failures.
Why is my amplifier going into protect mode?
The amp may be overheating, shorting, or overloaded. Check for damaged speaker wires, proper grounding, and correct impedance. Let the amp cool down before restarting.
What gauge wire should I use for my amplifier installation?
Use at least 8-gauge wire for smaller amps and 4-gauge or thicker for high-power amps. Always check your amplifier's manual for recommendations. For best performance we highly suggest using 100% copper wire.
How can I tell if my amplifier is underpowered or overpowered for my system?
If your system distorts at high volumes, your amp might be underpowered. If your subwoofer or speaker overheats or fails, it may be overpowered.
My amp turns on but no sound comes out — what should I do?
Check RCA input connections, speaker wires, and gain settings. Make sure the amp's “input mode” and “crossover” switches are correct.
Why does my system shut down when the volume increases?
Your amplifier might be drawing more current than available. Use proper gauge power cable and check your battery connections/alternator health.
How can I tune my amplifier for better sound quality?
Start with all gains at minimum, then adjust slowly while listening for distortion. Use a test tone or tuning app for precision.
Why are my subwoofers popping?
It is important to note that in sound waves, the sides of clipped signals are vertical. This means that the signal will try to move the subwoofer cone as quickly as possible from front to back. There is nothing that can move that fast: so, either the subwoofer will tear itself apart or the flapping cone will wobble just enough to cause the coil to jam in the voice coil gap
Loudspeakers
Can I install Audiopipe loudspeakers on my motorcycle?
Yes! Many Audiopipe loudspeakers, like the APMB-CX Series, are designed for motorcycle applications.
What's the difference between 2-ohm and 4-ohm speakers?
2-ohm speakers draw more power from the amplifier for louder output, while 4-ohm speakers offer cleaner sound with less strain on your amp. Keep in mind that most of our bass amplifiers will be stable down to 1 ohm.
Why is my speaker crackling or distorting?
This may be the result of a damaged coil, loose wiring, or an overpowered signal. The volume should be lowered, and the connections should be inspected.
How can I test if my speaker is blown?
Use a multimeter to check resistance. A healthy 4-ohm speaker should measure around 3.5–4.5 ohms. No reading means it's blown.
What's the difference between the APMB-CX Series and APMB-8 Series?
For motorcycles and compact vehicles, APMB-CX series offers a coaxial design with specially designed components that provide protection from harsh environmental conditions such as water and dust. For Pro Audio applications, the APMB-8 Series delivers higher power with a specially designed paper cone and is usually housed in diecast baskets
Can I mix speakers of different wattage or impedance?
It's not recommended. Mixing can cause imbalance and stress your amplifier. Match ratings for best results.
Enclosure
Will Audiopipe make me a custom enclosure?
Currently, Audiopipe does not design custom enclosures. This includes making any recommendations on 4th and 6th order band pass enclosures. We do however have some detailed cut lists for generic enclosures that are built to spec for multiple combinations of our subwoofers. We would be happy to assist in sending these free of charge to any customer: however, we are not able to make any modifications to them.
How can l find an enclosure to work with my subwoofer(s)?
It is important when reviewing enclosures for fit with your subwoofer(s) to consider a few basic specifications
Audiopipe knows the importance of finding/building a great enclosure to unleash the power of your subwoofer, so we proudly display all our recommendations for our subwoofers and their enclosure specifications on each product's page.
Audiopipe is proud to offer a variety of prefabricated enclosures for those individuals who are looking for an enclosure for their subwoofers.
Other
Where can I find the product manuals or wiring diagrams?
All manuals and wiring guides can be downloaded from each product page on Audiopipe.com
Are Audiopipe products compatible with other brands?
Yes, as long as power, impedance, and size match. Always check specifications before mixing brands.
Do I need a capacitor for my car audio setup?
If your headlights dim when the bass hits, a capacitor can help stabilize voltage and improve performance during high-demand moments.
The fuse keeps blowing — what's wrong?
There might be a short circuit, or the fuse amperage is too low. Inspect wiring for damage and ensure proper grounding.
My Bluetooth receiver won't connect — how can I fix it?
Ensure Bluetooth is enabled on your device, then clear paired devices on the receiver and reconnect. Keep within 30 feet of range.
What does “Pro Audio” mean?
“Pro Audio” refers to high-output, professional-grade equipment designed for concerts, events, and large sound systems.
How do I know if a product is authentic Audiopipe?
Buy directly from Audiopipe.com or authorized dealers. Genuine products include official packaging and serial numbers.
Why does my sound system lose power when I turn up the volume?
Your alternator or battery may not supply enough current. Upgrade your electrical system or add a capacitor.
How do I improve bass response in my car?
Ensure your sub box is properly sealed and tuned. Correct phase and crossover settings can also enhance bass clarity.
Can Audiopipe products be used for marine applications?
Yes, Audiopipe offers marine-grade products built to resist water, UV rays, and corrosion — ideal for boats and outdoor environments.


